The world is becoming increasingly digital and at such a rapid pace that companies cannot keep up or absorb it unless they introduce digitization into their services and operations.
Before we discuss how businesses are transforming digitally in their operations and services, we will first clarify:
Digital transformation is a comprehensive transformation of the organizational activities of a company or organization that aims to take advantage of the opportunities that are created through digital technologies and data. This requires a company or organization to profoundly transform its business model, infrastructure, operations, and culture, all geared toward constantly finding new sources to prioritize customer value.
In other words, digital transformation is the integration of digital technology into all areas of business and services. It fundamentally changes management and delivers optimal value to customers. It is also a cultural change that requires challenging the status quo in the company or organization and changing the approach to the customer experience.
Digital transformation has helped employees become more effective
Over the years, employers have looked for ways to make their employees more effective and digital technology has been seen to play a pivotal role in helping them in their key roles, whether they are in or out of their office, and providing them with the valuable opportunity to move away from any manual processes. and to automate their business to enable them to focus on business opportunities in a large-scale manner.
The process of digital transformation has enabled many to access on-demand services and made it possible for companies to be able to achieve a safe remote working environment for their employees.
It is not in the past that one of the biggest problems of technology leaders was how to maintain data integrity and strict access to it, but through digital transformation, companies and others were able to carry out business in a secure, strategic, organized manner in all networks, whatever the services and whomever their recipients are; However, this does not prevent officials from taking measures to achieve technological security in favor of employees who work remotely in secure personal networks and devices.
Digital transformation has driven business in an amazing way and optimized the process of data analysis by creating functional units that can use this data across different points and in the right way across customers with the ability to store, analyze and share it.
The rapid growth and awareness of the use of digital business have led to the development of devices and machines, increasing their ability to process data, expanding their reach to unprecedented situations in the economy and leading to the formation of competitive advantage between institutions and countries.
Digital transformation has helped countries and institutions enhance transparency and reduce corruption and bureaucracy
Countries have resorted to using technological digitization to engage all their citizens with the services provided, enabling them to access all services at a lower cost in all vital sectors such as health, education, social security, financial services, etc., and focused on building their skills digitally to fit with the future, to be able to participate electronically and enhance entrepreneurship.
The digital transformation spread awareness and developed digital skills for all segments of society
In light of the transformation witnessed by any society in digital operations, this feature has been transformed with the aim of creating a societal culture that changes the way individuals think, concepts and skills and enhances their opportunities in the education process.
Digital transformation requires the full participation of the company, i.e. if workers are focused on the core goals, there is a great chance for the success of the digital transformation.
What are the effects of digital transformation on individuals and organizations?
Impact on Executives:
This transformation means a change in the view of the executives that govern the operations of the company or organization. This shift also calls for a change in the way of thinking of executives who play an important role in the development and implementation of the strategy of the company or organization.
It requires executives to have a new vision and to rethink the entire business process, appropriately changing everything from developing services/products to how they are presented and marketed.
Digital transformation also requires executives to shift their attention from improving existing services/products to adapting to new market changes and new technologies. This process involves automating processes and procedures and intelligently integrating them with data.
Also, integrating interactive service channels with the aim of maintaining a good relationship with customers (their experience and satisfaction).
1. Impact on CEOs:
Digital transformation calls for a change in the way CEOs who are the highest management authority in a company or organization think.
2. Impact on Industries and Institutions:
Going digital requires more serious changes than just investing in the latest technology.
It requires a change in:
And now that you have read about the benefits and advantages that companies and individuals will obtain when converting their businesses to automated digital businesses on the Internet, do not hesitate to ask for consulting from IT companies to obtain specialized software that helps you in the digital transformation of your business.